This website
The book
The second edition
Table of contents

This website

This website is the companion of the book "Handbook of Web Surveys, second edition" by Silvia Biffignandi and Jelke Bethlehem. This is a handbook about the theoretical and practical aspects of web surveys.

The website is a quick reference guide to some of the most important aspects of web surveys. It describes some of the challenges that may be encountered when designing and conducting a web survey

The book

The book Handbook of Web Surveys, second edition by Silvia Biffignandi and Jelke Bethlehem describes many different aspects of web surveys. It gives an overview of the theory, but also describes practical implications. Therefore, it can be seen as a handbook for those involved in practical survey research.

The book contains the state of the art in the area web survey research. It contains topics not found in other books about web surveys. Examples are an in-depth treatment of undercoverage and selfselection, and an extensive description of various weighting adjustment techniques.

The second edition

Revised and thoroughly updated, the second edition of Handbook of Web Surveys offers a practical and comprehensive guide for creating and conducting effective web surveys. The authors noted experts on the topic, include a review the Blaise system (which has been around for 30 years) and provide information on the most recent developments and techniques in the field. The book illustrates the steps needed to develop effective web surveys and explains how the survey process should be carried out. It also examines the aspects of sampling and presents a number of sampling designs.

The book includes ideas for overcoming possible errors in measurement and nonresponse. The authors also compare the various methods of data collection (face-to-face, telephone, mail, and mobile surveys) and discuss their advantages and disadvantages. Critical information for designing questionnaires for mobile devices is also provided. Filled with real-world examples, Handbook of Web Surveys discuss the key concepts, methods, and techniques of effective web surveys. This important book:

  • Contains the most recent sampling designs and estimation procedures;
  • Offers ideas for overcoming errors in web surveys;
  • Includes information on mixed mode surveys;
  • Explores the concept of response probabilities;
  • Reviews all aspects of web panels.

Written for researchers in government, business, economics, and social scientists, the second edition of Handbook of Web Surveys provides an introduction to web surveys and the various methods and techniques.

Table of contents

Chapter 1: The road to web surveys
Chapter 2: About web surveys
Chapter 3: A framework for steps and errors in web surveys
Chapter 4: Sampling for web surveys
Chapter 5: Errors in web surveys
Chapter 6: Web surveys and other modes of data collection
Chapter 7: Designing a web survey questionnaire
Chapter 8: Adaptive and responsive design
Chapter 9: Mixed-mode surveys
Chapter 10: The problem of under-coverage
Chapter 11: The problem of self-selection
Chapter 12: Weighting adjustment techniques
Chapter 13: Use of response propensities
Chapter 14: Web panels